Privacy policy

Guarantee of a Lawful and Safe Process of Personal Data.

We are committed to ensuring that your personal data is processed lawfully and securely. We guarantee that your data will only be processed for legitimate purposes, and we will never store your personal data longer than strictly necessary. We will retain your data as long as your account is active or as required to provide you with our services.

We have implemented technical and organizational measures to ensure the safe processing of your personal data, reducing the risks of accidental or unauthorized access, alteration, or loss to a minimum. In the event of a breach in our IT system, we will take immediate steps to minimize any potential damages or theft.


Right to Object

You have the right to object to the processing of your personal data, provided that there are legitimate and weighty grounds relating to your particular situation. Exceptions outlined in relevant privacy laws may apply. You can also opt out of direct marketing communications at any time, free of charge, and without further justification.

You are entitled to request the removal or cessation of the use of incomplete or irrelevant personal data, or data that is retained beyond its authorized period. This right can be exercised at any time, free of charge, by submitting a signed, written request to us. We will respond to your request within fifteen (15) working days.


Right to Access

You have the right to access all information related to the processing of your personal data by us, as defined by applicable privacy laws. This includes information about the purposes of processing, categories of data processed, and categories of recipients to whom the data may be disclosed. This Privacy Policy serves as an initial indication of our data processing practices.

You can exercise this right by submitting a signed, written request to us, sent via registered mail. We will take appropriate action in response to your request within fifteen (15) working days.


Right to Correct

We value accurate data collection and encourage you to report any inaccuracies or omissions in your personal data. If you identify errors or incomplete information in your registration details, please notify us.

If your actions are insufficient to correct the data, you can contact us with a signed, written, and registered request to us. We will rectify, amend, or delete the inaccurate or incomplete data within fifteen (15) working days. Please note that data deletion may result in temporary storage of deleted data, mainly for visibility purposes.


Right to Forget

You have the right to request the deletion of all information related to your account and activity from our system, except for data that we are legally obligated to retain for tax or legal reasons. We will retain only the data necessary for compliance with legal requirements.